Overview
At Reach Hayat, we strive to deliver valuable educational content through our course. Your satisfaction is important to us, and we want you to be confident in your purchase. If for any reason you feel that a course did not meet your expectations, we offer the following refund policy:
Refunds
1. Refund Eligibility
- Refund requests must be made within 14 days of your purchase.
- To be eligible for a refund, you must not have accessed more than 25% of the course content.
- Refunds will not be issued if you have completed the course or accessed all the downloadable materials.
2. How to Request a Refund
If you wish to request a refund, please follow these steps:
- Contact us at info@reachhayat.com with the subject line “Refund Request.”
- Include your order number and a brief explanation of why you are requesting the refund.
- Once we receive your request, we will review your case and respond within 7 business days.
If your refund request is approved, we will process the refund within 7-10 business days, and the amount will be credited back to your original method of payment.
3. Non-Refundable Items
- Courses purchased at a discounted price (such as during promotional periods) are non-refundable.
- Refunds will not be provided for any bonus materials or add-ons that have already been accessed or downloaded.
4. Exceptions
We reserve the right to deny any refund request if:
You have accessed more than 25% of the course content or completed the course.
You have violated the terms and conditions of the course.
Your request is made after 14 days from the date of purchase.
Contact Us
If you have any questions or concerns about this Refund Policy, please contact us at:
Email: info@reachhayat.com